Panorays simplifies the process of presenting your company in the best possible light from a cybersecurity perspective. Once you’ve been invited into the platform by your customer, you'll be able to view and comment about the digital assets Panorays identified.
In some cases, you may find discrepancies in the Cyber Posture assessment, such as findings that have already been mitigated, or that are irrelevant for your company. Panorays allows you to communicate with your customer about these issues directly within the platform. After a review by the Panorays Security team, any changes will be reflected on your public security profile.
Mitigate Findings
If you want to indicate that you have fixed a finding:
1. Under the My Company menu, click Findings:
2. Navigate to the relevant finding (you can use the Search function or search for a specific asset). You can also filter findings by remediation tasks.
3. Within the finding, click on the Status icon, and select “Claim as fixed." This will automatically trigger a new assessment for this specific test.
If this finding doesn't apply to your company for any reason, select 'Claim Dispute' and provide an explanation. You can now also dispute an asset directly from the finding, if necessary.
4. The claim will be sent to our team for review. Any relevant comments will be visible when hovering on the updated status.
If approved, a new scan will begin. The results will be updated in your account and will be visible to your customers as well. If the dispute was not approved, you will be able to see the reason by hovering on the questionnaire mark.
Communicate Changes to Your Asset List
If you find that there are changes that should be made to your company’s discovered asset list:
1. When viewing your company’s “Security Profile” page (Cyber Posture assessment), click on the "Assets" tile.
2. In the Asset List, locate the relevant asset (you can use the Search function if needed), hover over the lightning bolt icon on the right, and select Place in Dispute:
3. The dispute will be sent to our analyst team for review.
If approved, a new assessment will begin automatically. The results will be updated in your account and visible to your customers.
In some cases, an analyst may reach out to you directly to discuss your claim.
At any point, you can filter your findings by the status of the disputes:
