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User Management in Panorays

Updated over 2 weeks ago

Panorays allows admins to efficiently manage users and their permissions within your organization. User Management includes inviting new members, editing existing users, deactivating or activating accounts, and controlling access with predefined or custom roles.


❓What admins can do in User Management

Admins can:

  • Invite new users

  • Edit existing users

  • Activate or deactivate user accounts

  • Search users by name or email

  • Filter users by:

    • Roles

    • Portfolios

    • Status

When adding a user, admins must select a user role. Each role defines the user’s access level and permissions.


🔄 System Roles Overview

Here’s a summary of the default user roles and their capabilities:

Admin

  • Full access to all system functionality

  • Manage teams and notifications

Third-Party Security Manager

  • Assess and manage third-party security risk

  • Add and edit suppliers, send questionnaires, add internal notes

Security Posture Manager

  • Visibility into your company’s security profile

  • Ability to respond to questionnaires and manage remediation

  • Share your Security Passport

Contract Owner

  • Limited access to initiate third-party assessments

  • Can add suppliers and start external assessments

Observer

  • Read-only access to most system functionality

  • Cannot access questionnaire templates or third-party portfolio management


Combining Roles

Some roles can be combined to give users broader capabilities:

Role 1

Role 2

Permissions

Third-Party Security Manager

Security Posture Manager

Add/edit suppliers, send/respond to questionnaires, edit internal notes, view reports, Security Profile & Security Passport

Third-Party Security Manager

Observer

Add/edit suppliers, send questionnaires, add internal notes, view Security Profile & Security Passport

Security Posture Manager

Observer

View/edit Security Profile, respond to questionnaires, view/share Security Passport, view suppliers, reports

Security Posture Manager

Contract Owner

View/edit Security Profile, respond to questionnaires, add/edit own suppliers, view/share Security Passport

Contract Owner

Observer

Add/edit own suppliers, view suppliers added by others, view Security Profile & Security Passport, reports

🔍Accessing User Management

  1. Click Company Settings in the left-hand menu.

  2. Select User Management.

You’ll see a list of all users in your environment, along with a New User option for inviting additional team members.

➕Adding a new user

  1. Click New User.

  2. Enter the user’s email address (name is optional).

  3. Select the relevant user role(s).

    • If a role is greyed out, it means the selected role already includes those permissions.

  4. Assign portfolios (optional).

  5. Select which notifications the user should receive.

  6. Click Invite (top right).

The user will receive an email invitation to create a password and log in.


✏️Editing an existing user

  1. Click the user’s name from the user list.

  2. Update their name, role(s), portfolios, or notifications.

  3. Click Save to apply the changes.


Deactivate a user

  1. Open the user’s profile.

  2. Click Deactivate Account (top right).

The user will no longer be able to access Panorays. They will still appear in the user list, but greyed out.

Reactivate a user

  1. Open the user’s profile.

  2. Click Enable Access.


Inviting users via Single Sign-On (SSO)

If your organization uses SSO:

  1. Assign the user to the Panorays application in your Identity Provider.

  2. Once the user logs in for the first time, they will appear in User Management.

  3. The admin can then assign the appropriate role and permissions.

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