Company Administrators can create and manage custom alerts based on their internal security policies. Custom alerts help ensure that all relevant users stay informed about important changes in their suppliers’ Risk Ratings and Critical Findings.
🔍 How It Works
Custom alerts automatically notify users when predefined conditions are met - such as a change in a supplier’s risk level or the appearance of new critical findings - allowing teams to respond quickly to emerging risks.
➕ Creating Custom Alerts
1️⃣ Navigate to Custom Alerts
Go to Company Settings.
Select Third Party Custom Alerts from the left-hand navigation menu.
2️⃣ Add a New Alert
Click Add Alert in the top-right corner of the page.
Choose the alert type you would like to create.
3️⃣ Configure Alert Criteria
You can create alerts for:
Risk Rating Changes
Trigger alerts for a risk increase, risk decrease, or both.
Critical Findings
Receive alerts when new critical findings impact a supplier’s Cyber Posture Rating.
You can also refine alerts by applying filters, such as:
Business Impact level, to target specific groups of suppliers.
✏️ Managing Alert Notifications
Risk alerts can be edited from the User Management page.
Administrators can enable or disable alert notifications for individual users as needed.
💡 Tips / Important Notes
Custom alerts apply at the company level and support consistent monitoring across teams.
Review alert settings periodically to ensure they align with current risk management policies.
Limit alerts to meaningful changes to avoid alert fatigue.
📌 Summary
Custom alerts enable proactive third-party risk monitoring by automatically notifying users of significant changes in supplier risk or critical findings. By tailoring alerts to your organization’s needs, you can ensure faster response times and stronger security oversight.