Effectively addressing third-party security risks is critical to maintaining a strong cybersecurity posture. The Remediation Tasks feature lets you manage and resolve security issues identified through both questionnaire responses and external attack surface assessments - all in one streamlined, collaborative workspace.
How It Works
Quickly generate remediation tasks from:
Security issues flagged in questionnaire responses
Findings from external attack surface assessments
Prioritize and assign to each third party:
Prioritize remediation tasks based on severity or risk level
Set deadlines to drive timely resolution
Assign tasks to internal stakeholders or third-party contacts
Collaborate in real time:
Each remediation task includes built-in tools for smooth communication:
In-app chat for quick discussions with internal or external teams
Easy sharing capabilities for efficient collaboration
Monitor performance:
Stay up to date on remediation progress:
View task status, completion percentage, and impact on posture rating
Identify bottlenecks or overdue items at a glance
Creating and Managing Tasks
You can create tasks directly from the Remediation & Tasks tab using the Create Task dropdown button. The available options are:
Open a General Task
Internal Task: Assign to internal team members; unrelated to remediation.
External Task: Assign a general task directly to the supplier.
Create a Finding Remediation Task - Redirects you to the Findings page, where you can create a remediation task tied to specific issues.
Create a Questionnaire Remediation Task - Takes you to the Questionnaire page, allowing you to open a task tied to a particular question.
Important Notes
Editing tasks: Tasks can be edited after creation. Suppliers are notified automatically via email about any changes.
Communication: Each task includes a conversation chat box for communicating directly with the supplier.
Automated reminders: Suppliers receive automatic email reminders as task due dates approach.
Deleting tasks: Tasks can be removed from either the Remediation & Tasks tab or the Remediation Tasks list by selecting and deleting the relevant item.
For information regarding on how to create tasks via API click here