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Questionnaire Weights and Actions

Updated over 2 months ago

Panorays allows you to send multiple questionnaires to a single supplier. This enables you to create different questionnaire templates for different use cases—and share the most relevant one based on your relationship and assessment needs for each vendor.


Questionnaire Weights & Calculations

Each questionnaire template can be assigned a weight according to your internal risk methodology.

Key rules to know:

  • ✅ The combined weight of all questionnaires must always equal 100%

  • ✅ Each questionnaire contributes to the overall score based on its assigned weight


Informational Questionnaires (0% Weight)

Panorays supports sending informational questionnaires with a weight of 0%.

These are useful when:

  • You want to collect additional data from a supplier

  • The information should not impact the overall risk rating

⚠️ Important note

If a 0% template is the only questionnaire sent to a supplier, we recommend assigning it a 1% weight instead of 0%.

Why?

If a single questionnaire has a weight of 0%, the overall questionnaire score will always be 0.

Example:

0% (weight) × 100% (score) = 0 (overall questionnaire score)


How the Overall Questionnaire Score Is Calculated

The Overall Questionnaire Score shown on a supplier’s page is a weighted average of all submitted questionnaires.

Included:

  • ✅ Submitted questionnaires

Excluded:

  • ⛔ In-progress questionnaires

  • ⛔ Expired questionnaires

Calculation logic:

Each questionnaire’s weight (%) is multiplied by its score (out of 100).

The results are then added together and divided by the combined weight (when applicable).


Can Template Weights Be Changed?

Yes! Template weights can be changed at any time—even after a questionnaire has been sent and scored.

🔄 When you update a template’s weight:

  • The Overall Questionnaire Score will be recalculated automatically


How to Archive Questionnaire Templates

If a template is no longer needed, you can archive it. Archived templates can be reactivated at any time.

A template can be archived only if:

  • ✅ Its weight is 0%

  • ✅ It has not been sent to any suppliers

If these conditions aren’t met, you’ll see one of the following messages:

  • “This template can’t be archived because it has a weight greater than 0.”

  • “This template can’t be archived as it was used in one or more questionnaires that were sent to your suppliers.”

🔐 Permission note

Only Admin users can manage, edit, or archive templates.

This is done via the Questionnaire Templates Library.

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