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Answer Lookup

Updated over 3 weeks ago

Security questions can come in various formats, including emails, spreadsheets, or third-party portals. It’s not always easy to locate the right answer when you need it. The Answer Lookup feature helps by allowing you to search across all previously answered questions within Panorays and your entire Smart Match knowledge base.


✨What You Can Do with Answer Lookup

On the Answer Lookup page, you can enter any question and receive relevant matches based on:

  • Smart Match Knowledge Base
    Finds the most similar question-answer pairs submitted by your company.

  • Uploaded Files
    Includes matches from files you’ve added to your knowledge base (e.g., SIGs, past questionnaires, spreadsheets).


🔍 How It Works

  1. Type a question into the search bar

  2. View the most relevant answers in the results table.

  3. Copy the answer(s) you want to reuse in your current questionnaire.

You can also try the feature with example questions provided on the main page.


📤Strengthen Your Knowledge Base

For more accurate and comprehensive matches, upload additional questionnaires or answer sets:

  • Panorays exports

  • SIG questionnaires

  • Excel or spreadsheet files with Q&A pairs

To upload:

  • Paste your Q&A into the provided template

  • Drag and drop the completed file into the upload section.

  • The content will be added to your Smart Match knowledge base automatically.


💡Keeping your knowledge base up to date ensures better results and enables you to respond to a broader range of questions more quickly and accurately.

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