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Reviewing a Submitted Questionnaire

Updated over a week ago

Once a supplier submits a Security Questionnaire, you can view their responses directly from their Supplier Page under the Questionnaire tab.


✅Categories

Questions are organized into categories for easier review. You’ll see each category along with the supplier’s responses.

Tip: Panorays scores not only the full questionnaire but also each category separately, helping you quickly identify high-risk areas.


✅Filters & Search

Make your review even faster using filters or search:

  • Quick & Advanced Filters: Show only questions answered a certain way, or filter by question type.

  • Search Bar: Look for specific questions or keywords.


Follow-Up Comments

After reviewing a submitted Security Questionnaire, an evaluator may leave follow-up comments or questions.

How You’re Notified

  • You’ll receive an email notification when a customer adds a comment

  • Clicking the link in the email will redirect you to the relevant questionnaire

💡 Tip: If you don’t yet have a Panorays account, you’ll need to create one before responding to comments.


Viewing Open Comments

You can also access comments directly from the platform:

  1. Log in to your Panorays account

  2. Navigate to the relevant questionnaire

  3. Look for red notification dots, which indicate open comments

Within the questionnaire, use the filter to display only questions that include comments.


Responding to Comments

You can reply directly within the questionnaire and continue the discussion until all questions are resolved.


✅Modifying Question Scores

Sometimes, you may want to adjust a question’s score. For example, if a response poses a risk you are willing to accept, you can update the score so it has less impact on the supplier’s overall Risk Rating.


✅Requesting an Updated Questionnaire

You can ask suppliers to resubmit an updated questionnaire at any time by clicking on RESEND QUESTIONNAIRE.

All submissions are stored on the Questionnaire page, so you can review past questionnaires:

  1. Click the Submitted Date of a questionnaire.

  2. See a list of older submissions.

  3. Click the date you want to review to open that questionnaire.


✅Downloading Questionnaires

You can download a submitted questionnaire as XLS or PDF:

  • Non-Confidential PDF: Includes questions, answers, and supplier communication.

  • Confidential PDF: Adds internal information such as scores, notes, tags, and relationships.


📌 Summary

Panorays makes it easy to review, analyze, and manage Security Questionnaire responses by:

  • Organizing questions into clear categories

  • Providing filters and search for faster reviews

  • Allowing score adjustments and resubmissions

  • Supporting follow-up comments and in-platform communication

  • Enabling downloads for documentation and reporting

This ensures efficient collaboration and clearer risk evaluation for both evaluators and suppliers.

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